1) Terms of Service

  1. 1.1 Acceptance

    By creating an account, purchasing, or using the Service, you agree to these Terms and our Privacy Notice below. If you do not agree, do not use the Service.

  2. 1.2 Eligibility

    You must be at least 18 and capable of forming a contract.

  3. 1.3 Accounts

    You are responsible for your login details, devices, and any activity under your account. Keep your credentials secure and up to date.

  4. 1.4 Plans, Billing, Renewals

    Prices, plan features, and applicable taxes (including VAT, where applicable) are shown at checkout. If you choose a recurring plan, you authorise repeat charges until you cancel. We may change pricing or plan details on renewal; where required, we will notify you in advance.

  5. 1.5 Trials, Refunds, Cancellations

    Trials (if offered) are limited to one per customer. Changing email addresses does not reset eligibility. For digital content, once streaming begins or access is granted, the statutory right to cancel may not apply or may be lost once you consent to immediate supply. Any goodwill refunds we offer are set out on the Our Memberships page at the time you purchase.

  6. 1.6 Use of the Service

    You agree to use the Service only for lawful viewing and only on devices and locations permitted by your plan. You must not redistribute, rebroadcast, restream, capture, sell, or share access. You must not tamper with DRM, security, servers, or APIs, or scrape, test, or reverse engineer the Service. You agree to comply with any fair-use limits, including limits on simultaneous connections, bandwidth, and devices. We may suspend or terminate access for breach or suspected abuse.

  7. 1.7 Content & Availability

    Channel availability, EPG data, quality (including HD/4K), schedules, and geo-availability may change, sometimes without notice, due to rights holders or technical constraints. We aim for reliability but do not guarantee uninterrupted or error-free service.

  8. 1.8 Third-Party Services

    Payment gateways, analytics, and support tools may be operated by third-party providers under their own terms and privacy notices. They may act as independent controllers for your data. For more information, see our Privacy Notice.

  9. 1.9 Intellectual Property

    All software, branding, and content we provide are owned by us or our licensors. You receive a non-exclusive, revocable, personal licence to use the Service as intended and in line with these Terms.

  10. 1.10 Disclaimers

    The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

  11. 1.11 Liability

    We are not liable for indirect, incidental, or consequential losses. Our total liability for any claim arising out of or in connection with the Service is limited to the amount you have paid to us in the 12 months preceding the claim. Nothing in these Terms limits or excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

  12. 1.12 Changes

    We may update these Terms from time to time. Material changes will be announced on the Site or by email. Your continued use of the Service after the effective date of any changes means you accept the updated Terms.

  13. 1.13 Governing Law

    These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer rights in your country of residence.

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